Showing posts with label socbiz. Show all posts
Showing posts with label socbiz. Show all posts

Monday, January 21, 2013

IBM Connections & IBM Sametime => Awareness..

Today, working on my IBM Connections & Sametime platform, I made a discovery that I would like to share. That's stupid, but maybe I'm not the only one :) :)....
I have decided to implement IBM Sametime awareness though Sametime Client (Web API toolkit).
You can find the documentation here.

As normal tester, I only have one PC and traditionally, I do my test with one user. I have followed the procedure and started to check it works fine.

When I have accessed  to Profiles anonymously, I was able to see awareness. But, when I was logged with my account, I didn't see awareness information... Unbelievable !!!

So, I decided to check the code of the Profiles page.


And, I found a condition "If My profile, then don't display awareness"...
So, I have used a different account on the IBM Connections platform, and in that case, I was able to see Awareness...


That was the lesson of the day...



Wednesday, September 12, 2012

What does Social Business mean?

I'm sure you have read lot of articles about Social Business...
Luis Benitez has written an article about the definition of Social Business (here).

A Social Business:
  1. embraces networks of people - It's not about B2B or B2C. It's about P2P (person-to-person) to create business value.
  2. is engaged and has conversations online with its customers, employees, suppliers and embraces
  3. is transparent and is ready to be open to ideas and capitalize on those
  4. removes boundaries both inside and outside so that your people reflect your brand
  5. is nimble because they are engaged and transparent (see #2 and #3 above) and can make quicker business decisions
But, a picture is worth a thousand words, in my case an example...
Let me share with you my experience from yesterday.
I wanted to download Websphere Update Installer to update one instance of Websphere Application Server. But, the link was broken...

I've published a "Message in the bottle" on Twitter.

The link has been restored, and I have received an update from @ibm_eSupport:


I think that's a really good example of Social Business...